c-Systems Software | Testimonials

Testimonials

“The SMS system in Infinity has already more than paid for itself. The ability to get a quick response from a customer about a repair question or parts order has made the experience for the customer better and reduced their wait time on the phone. This day and time almost everyone uses text messages to communicate and the ability to be able to do this in our dealership and track the conversations has made our dealership more responsive and efficient. This has been one of the best tools Infinity has added in the last few years and we hope to see the CRM system expand into other arenas!”

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— Matt C. Bryson, Managing Partner
Absolute Kubota
Lebanon, Tennessee

“I just wanted to send a note and tell you how fabulous Trevor is to work with.  We have a very busy service business and he had the patience of a saint! He was so easy to work with and walked me through the system at my pace and convenience. He made the process clear and allowed me to ask as many questions as I wanted and revisit information as I felt I needed.  I know this is part of his job but not all trainers are as easy to work with or as pleasant. I hope that you will recognize him for the outstanding employee he is.  Not to be forgotten, David is just as wonderful to work with and since he did all the initial download work he took a lot off my shoulders.  It is nice to have a company that employees emphasize, "We are here for you" and follow that up with positive, tangible results.”

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Sports

— Beth Estenson, Administrator
Texas Hydro Sports
Mabank, Texas

“If another dealer were to ask me about business management systems, I would absolutely recommend c-Systems. I’d tell them, ‘Buy it. It’s money well spent.’ Actually we’ve already promoted c-Systems and helped someone buy your system.”

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— Wayne Shamblin, Owner
Burleson Outdoor Power Equipment
Burleson, Texas

"Ten years ago, my accountant unexpectedly passed away on Memorial Day weekend. He was a main user of the system at our business and I felt lost without him. But for two weeks straight after the incident, I received outstanding help from your support. They helped me complete all of my daily tasks and answered any questions I had. I felt that they were very understanding and patient, as well as knowledgeable and nice. c-Systems support is Bar-None the best support I’ve seen."

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— Bruce Weeks, Owner
Chad Little Outdoor Power Equipment
Brunswick, Maine

"Not having a separate accounting software and business system has helped a lot and made it easier to manage my business. Having my system all in one place has helped with entry errors, managing my wholegoods, and overall has made my life a lot easier. The Automated Warranty Claims feature saves a lot of time and keeps us from having to enter the information twice. Learning about new lines coming out for this feature is great to hear and makes me excited! I love the Product Registrations feature."

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— Charlie Williamson, Owner
Bossier Power Equipment
Bossier City, Louisiana

"I did research before I started looking for a new business system partner, and saw that most of the best dealers in the country, were using c-Systems Infinity. After talking to a lot of them, I knew that for me to grow my business to another level, I would need a system and partner like c-Systems."

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— Jerry Clay, Owner
Clay's Power Equipment
Raleigh, North Carolina

“On Feb. 23, we experienced a large scale power outage in the Rochester area. It fried our mother board. I cannot say enough about the service we received from c-Systems. You immediately started building a new main frame and had us overnight our backup and hard drives. We were down just under 24 hours. You truly did exceed our expeditions!”

brodner-equipment
— Tim Baum, President
  Brodner Equipment
 Rochester, NY

“I’ve looked at a lot of computer systems, and Infinity is the best thing that I’ve ever seen. It does everything I want it to do and the program itself is very easy to operate. You could have a mechanic with no computer experience running it.”

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— David Kelley, Owner
Dave's Lawnmower Repair
Swansea, Mass.

“I would like to extend our sincere appreciation to c-Systems for the level of support you and your staff provided this week. To go from having a hardware crash on Monday morning to being back fully operational by mid-day..”

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— Thomas E Cowher, President
Capital Engine Co.
Reynoldsburg, Ohio

“With Infinity’s enhanced pricing controls, I’ve easily added 7 to 8 percent profit to my bottom line.”

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— Lynn Pesson, Owner
Southland Engine, Co.
Lafayette, La.

“I am really excited about both the dollars we can save and the great customer service we can offer with Infinity's Customer Connect.”

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— Scott Jardine, Owner
Arn’s Equipment Ltd.
Calgary, Alberta, Canada